Privacy Policy
Johnson Huntley Pest Solutions (“we,” “us,” or “our”) operates the website at jhp-solutions.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information — and describes your rights under the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and California Privacy Rights Act (CPRA).
Information We Collect
1.1 Information You Provide Directly
When you use our contact form or request a service consultation, we may collect:
| Field | Purpose |
|---|---|
| First and last name | To address you and process your request |
| Email address | To respond to inquiries and send service communications |
| Phone number | To follow up on service requests (optional) |
| Service type requested | To route your inquiry to the correct team |
| Message content | To understand and respond to your needs |
1.2 Information Collected Automatically
- IP address — for security and approximate geographic location
- Browser type and version — for compatibility purposes
- Operating system — for compatibility purposes
- Referring URL — to understand how you found our Site
- Pages visited and time spent — to improve Site content
- Device type — mobile, tablet, or desktop
1.3 What We Do Not Collect
- ✕Payment card or banking information
- ✕Social Security or government ID numbers
- ✕Health or medical information
- ✕Precise geolocation data
- ✕Biometric data
How We Use Your Information
| Purpose | Legal Basis (GDPR) |
|---|---|
| Responding to service inquiries | Legitimate interests / Contract performance |
| Sending transactional communications | Contract performance |
| Improving website performance | Legitimate interests |
| Analytics (aggregated, with consent) | Consent |
| Fraud detection and security | Legitimate interests |
| Legal obligations | Legal obligation |
| Marketing (only with explicit consent) | Consent |
How We Share Your Information
3.1 Service Providers
- Vercel — website hosting and deployment (United States). Data Processing Agreement in place.
- Vercel Analytics — privacy-respecting, aggregated analytics (if enabled by you). No cross-site tracking.
3.2 Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Johnson Huntley Pest Solutions or others.
3.3 What We Do Not Do
- ✕Sell personal information to data brokers or advertisers
- ✕Share personal information for third-party advertising
- ✕Place tracking cookies without your explicit consent
Your Rights
4.1 GDPR Rights (EU / EEA / UK Residents)
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Rectification | Request correction of inaccurate data |
| Erasure | Request deletion of your data (right to be forgotten) |
| Restriction | Request limited processing of your data |
| Portability | Receive your data in a machine-readable format |
| Object | Object to processing based on legitimate interests |
| Withdraw Consent | Withdraw consent at any time |
| No Automated Decisions | Not be subject to solely automated decisions |
Contact us at privacy@jhp-solutions.com. We will respond within 30 days.
4.2 CCPA / CPRA Rights (California Residents)
| Right | Description |
|---|---|
| Right to Know | Request disclosure of categories and specific pieces of data collected |
| Right to Delete | Request deletion of your personal information |
| Right to Correct | Request correction of inaccurate information |
| Right to Opt-Out | Opt out of sale or sharing of personal information |
| Right to Limit | Limit use of sensitive personal information |
| Non-Discrimination | Exercise rights without discriminatory treatment |
Submit a CCPA request to privacy@jhp-solutions.com. We will respond within 45 days.
Global Privacy Control (GPC)
We honour the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we automatically treat this as an opt-out of sale and sharing, and will not set non-essential cookies for that session — no action needed on your part.
GPC is supported by Firefox (with privacy extensions), Brave, and others. Learn more at globalprivacycontrol.org
Cookies
6.1 Cookie Categories
| Category | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential Site functions | No |
| Functional | Remember your preferences (theme) | Yes |
| Analytics | Aggregated Site usage statistics | Yes |
| Marketing | Not currently in use | Yes |
6.2 Specific Cookies
| Cookie | Category | Duration |
|---|---|---|
| jhp_consent | Strictly Necessary | 12 months |
| theme (localStorage) | Functional | Persistent |
| _va (if analytics enabled) | Analytics | Session |
6.3 Consent Rules
6.4 Managing Your Choices
- Consent Banner — Shown on first visit. Only “Accept All” constitutes consent.
- Cookie Preferences — Click “Cookie Preferences” in the bottom-left corner at any time.
- Browser Settings — Configure your browser to block or delete cookies.
- Global Privacy Control — Enable GPC in your browser to automatically opt out on every visit.
Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 2 years | Service history and follow-up |
| Analytics data | 13 months | Industry standard; GDPR guidance |
| Cookie consent records | 12 months | Consent audit trail |
| Legal / compliance records | 7 years | Legal obligation |
Data Security
We implement appropriate technical and organisational measures including encrypted data transmission (HTTPS/TLS), hosting on Vercel's SOC 2 Type II certified infrastructure, and access controls limiting data access to authorised personnel. No method of internet transmission is 100% secure.
Children's Privacy
Our Site is not directed to children under 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us at privacy@jhp-solutions.com.
Changes to This Policy
We may update this policy from time to time. For material changes, we will update the “Last updated” date and display a prominent notice for 30 days. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Johnson Huntley Pest Solutions
Privacy inquiries: privacy@jhp-solutions.com
General inquiries: info@jhp-solutions.com
Location: Sacramento region, California, USA
EU/EEA residents: You may lodge a complaint with your local data protection authority. A list of EU supervisory authorities is available at edpb.europa.eu.
This privacy policy was last reviewed on February 24, 2026 · Version 2026-02-24